HIPAA Certified
Medical Virtual Assistant
Virtual Medical Assistants to help Doctors, Clinics, and Office Managers.
We Work With All Specialties
RTP Virtual Assistants can improve workflow and make it easier for healthcare providers across all specialties.
- Virtual Medical Scribe
- Virtual Medical Receptionist
- Virtual Administrative Assistant
- Healthcare Virtual Assistant
- Custom Office Needs
- Veterinary Virtual Assistants
- Virtual Front Desk
- Medical Transcription
- Dental Virtual Assistants
How we can Help?
How Does Virtual Medical Assistant Help To Grow Your Practice?
By providing real-time support and swift responses to patient inquiries, they're transforming the way medical professionals deliver care.
RTP Virtual Assistants optimize patient contentment by delivering virtual care with outstanding customer service.
With RTP VA, you'll experience faster, more efficient outcomes that will reduce long wait times, and save time and money.
With our virtual assistants, patient schedules can easily be tracked and managed with effortless speed and accuracy. Physicians can seamlessly keep track of their patient's records.
Analyzing patient metrics, assessing vitals and other frequently time-consuming tasks can all be streamlined with our onboard remote assistant.
Our professionals help free up time for patient care, which reduces the number of employees and payroll.
Virtual Medical Assistant Services
Tasks that are crucial to your office but take a HUGE amount of staff time and attention.
Our Virtual Assistant can manage patient appointments and schedule follow-up appointments as needed.
Our virtual assistant can handle voicemails and faxes from patients, pharmacies, and other medical providers.
Our VA triages inbound calls and ensures that patients are directed to the appropriate healthcare provider or department.
Our healthcare virtual assistant can submit referrals and prior authorizations on behalf of patients.
Follow up with patients and medical providers regarding referrals and lab results.
Our VA can update patient demographics and verify insurance coverage to ensure accurate billing and claims processing.
Assist with pre-chart preparation by gathering patient medical history and current medications. Prepare post-chart summaries for medical providers to review after patient appointments.
Provide patient education answer questions regarding medical procedures and treatments, and offer resources for self-care and wellness.
Provide patient education answer questions regarding medical procedures and treatments, and offer resources for self-care and wellness.
Benefits Of Hiring A Healthcare Virtual Assistant
Our healthcare professionals can be cost-effective as they save money on salaries, benefits, and other expenses associated with hiring in-house staff.
Our Virtual Assistant automates many tasks such as scheduling appointments, verifying insurance, and billing patients. This allows medical staff focuses on providing high-quality patient treatment.
RTP Virtual Assistants has a pool of talented VAs with various skill sets, ensuring you have access to a range of expertise to tackle any task or project.
Our Virtual healthcare assistants are HIPAA compliant, assuring the most current privacy and security legislation.
RTP provides Daily / Weekly Activity Reports. This helps the practice to ensure that all tasks are completed in a timely and efficient manner.
Many tasks in a clinical setting, include scheduling appointments, scribing, lab work, and more.
RTP understands that your needs will change over time, and we want to be able to adapt with you.
Transform Your Medical Practice with Professional Virtual Support
Contact us now to discover how our medical virtual assistants can optimize your operations, allowing you to focus on patient care.
FAQ On Virtual Medical Assistants
How many hours will I save weekly?
An RTP VA can free up 5-15 hours of your time each week. Their expertise in administrative support allows them to work faster than you, resulting in even greater savings of time.
Why should I use RTP Virtual Assistants for my practice virtual assistance needs?
Choose RTP for your medical practice if you need someone smart, experienced, and trained, with a college degree. We match you with the perfect person for your needs and manage your workload to ensure consistent availability.
How do you ensure patient privacy and confidentiality?
Our virtual medical assistants have trained in HIPAA (Health Insurance Portability and Accountability Act) regulations and we use secure systems to ensure the privacy and confidentiality of patient information. They are qualified with medical assisting programs.
How do I communicate with my medical virtual assistant?
We offer communication via phone, email, and secure messaging platforms to ensure clear and timely communication.
I have unique virtual assistance needs for my practice, can I talk to someone about them?
We’d be glad to help. We recommend scheduling a free consultation Ask us any specific questions related to your practice and share your virtual assistance needs. We can find the right RTP VA for your practice.
Do I need to provide any equipment?
Our virtual assistants don’t need any special equipment as they can work remotely from their computers. However, you will need to provide them with access to the necessary tools and systems. This may include email, online project management software, or other online tools and platforms.
How many hours do RTP Virtual Assistants work?
RTP Virtual Assistants usually work 4-10 hour shifts, customizable to the needs of the medical office. They can provide 24/7 virtual healthcare services across all time zones.
Can RTP virtual assistants be integrated with my in-house staff?
Yes, RTP Virtual Assistants can be integrated with your in-house staff. Doing so can help save your valuable time to focus on more important tasks.
How many clients can a virtual medical assistant have?
RTP VA is exclusive to one medical practice when assigned for over 30 hours per week. Each virtual assistant is limited to a max of 2 practices but the vast majority are exclusive.
Is it worth it to hire a medical virtual assistant?
There is no one fit answer to this question. The costs and benefits of hiring virtual medical assistant will vary and depend on your situation and what you need. A virtual medical assistant can be very useful for practices that are busy, such as organizing schedules, data entry, tracking medical records and patient data, insurance verifications, medical billing, and handling other administrative tasks.